Privacy Policy

Introduction

Last updated: April 10, 2025

At NEXA (nexa.bot), we value your privacy and are committed to protecting your personal information. This Privacy Policy describes in detail how we collect, store, use, and protect your personal data when you visit our website or use our services.

By visiting our website or using our services, you agree to the terms outlined in this policy. Please read carefully to understand our practices.

Information We Collect

Personal information refers to any details that could identify you personally. We may collect and process the following types of personal information:

• Identity Information: Includes your first name, last name, username, or other identifiers provided by you.
• Contact Information: Includes your email address, phone numbers, or any other contact details you provide.
• Technical Information: Includes your IP address, browser type and version, operating system, device information, time zone, and geographic location.
• Usage Information: Details on how you use and interact with our website, including the pages you visit and how long you spend on each page.
• Communication Information: Information collected from correspondence you have with us, such as inquiries via email or website forms.

How We Collect Information

We collect your personal data through:

• Direct interactions, such as when you contact us or fill out forms on our site.
• Automated technologies, like cookies or similar tracking tools, which automatically capture technical and usage information.

How We Use Your Information

We use your personal data only for specific and legitimate purposes, including:

• Providing, managing, and improving our services.
• Responding to your inquiries and providing customer support.
• Enhancing and securing our website performance and user experience.
• Conducting analytics to better understand our users and improve our services.
• Complying with applicable laws and regulations.

Sharing Information

We do not sell or rent your personal data to anyone. However, we may share your data with trusted third-party service providers who assist us in operating our website and services, such as:

• Web hosting providers
• Analytics and performance tools
• Technical and security support services

These third-party providers are only allowed to use your data as instructed by us and are required to keep your information secure and confidential.

Data Security

We implement strict security measures designed to protect your personal data from unauthorized access, loss, alteration, or misuse. Access to your data is strictly limited to authorized individuals who need it for business-related purposes.

Data Retention

We retain your personal data only as long as necessary to achieve the purposes outlined above or to comply with legal, regulatory, or administrative obligations.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience, analyze usage patterns, and enhance site security. You can manage your cookie preferences directly in your browser settings to refuse cookies or receive notifications when cookies are sent.

Changes to This Policy

We may occasionally update this Privacy Policy to reflect changes in our practices or to comply with new laws. We encourage you to regularly review this page to stay informed about how we handle your personal data.

Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to us: